This Privacy Policy is brought to you by Pet Hub. This Privacy Policy describes how Pet Hub collects, uses, shares, and secures personal information that you provide.

Pet Hub does not share personal information of any kind with anyone. We will not sell or rent your name or personal information to any third party. We do not sell, rent, or provide outside access to our mailing list or any data we store. Any data that a user stores via our facilities is wholly owned by that user. At any time, a user is free to take their data and leave, or to simply delete their data from our facilities.

Information We Collect

Pet Hub only collects specific personal information that is necessary for you to access and use our services. This personal information includes, but is not limited to:

  • Personal Info: First and last name, email address, phone number, and country of residence.
  • Pet Data: Information about your pets (breed, age, weight, medical history) to provide health tracking features.
  • Location Data: We may collect your approximate location to help you find nearby veterinary clinics or for delivery services.

Device Permissions (Camera & Images)

To provide the full functionality of the app, Pet Hub requires access to your device's Camera and Photo Gallery.

  • Why we use it: This permission is strictly used to allow you to:
  1. Set a profile picture for yourself or your pet.
  2. Upload medical records, prescriptions, and previous vaccination history to your pet's digital passport.
  • Data Usage: These images are uploaded securely to our servers solely for the purpose of maintaining your pet's profile and medical history. We do not use these images for advertising or share them with unauthorized third parties.

Legal Disclosure

Pet Hub may release personal information if required to by law, search warrant, subpoena, court order, or fraud investigation. We may also use personal information in a manner that does not identify you specifically nor allow you to be contacted but does identify certain criteria about our site’s users in general (such as we may inform third parties about the number of registered users, number of unique visitors, and the pages most frequently browsed).

Use of Information

We use the information to enable your use of the app and its features and to assure security of use and prevent any potential abuse. We may use the information that we collect for a variety of purposes including:

  • Service Provision: To provide health tracking, vaccination reminders, and booking services.
  • Promotion: With your consent, we send promotional communications, such as offers, promotions, and contests.
  • Safety and security: We use the information we have to verify accounts and activities, combat harmful conduct, detect and prevent spam, and maintain the integrity of the Platform.
  • Product research and development: We use the information we have to develop, test, and improve our Platform and Services.
  • Communication with you: We use the information we have to send you various communications, communicate with you about our products, and let you know about our policies and terms.

Amendments

We may amend this Privacy Policy from time to time. When we amend this Privacy Policy, we will update this page accordingly and require you to accept the amendments in order to be permitted to continue using our services.

Contact Us

You can learn more about how privacy works within our app by contacting us. If you have questions about this Policy, you can contact us via the email address provided. Additionally, we may also resolve any disputes you have with us in connection with our privacy policies and practices through direct contact. Write to us at: rofasharobim69@gmail.com

Data Deletion Request

To ensure the safety and privacy of your data, we offer a streamlined process for requesting its removal from our servers. You can delete your account directly from within the app settings. Alternatively, to initiate the deletion process externally, kindly send an email from your registered email address to rofasharobim69@gmail.com. Based on your request, our team will thoroughly examine the provided details and proceed with necessary actions in adherence to our privacy policies and legal obligations.