By accessing and using the Pet Hub mobile application, you confirm that you are in agreement with and bound by the terms and conditions presented and outlined here. These terms apply to the entire app and any email or other type of communication between you and Pet Hub.
Pet Hub team is not liable for any direct, indirect, incidental, or consequential damages, including, but not limited to, loss of data or profit, arising out of the use of the materials or services on this app.
Pet Hub will not be responsible for any outcome that may occur during the course of usage of our resources. We reserve the rights to change prices and revise the resources usage policy at any moment.
Services & Bookings
All services offered on this app (Veterinary Booking, Grooming, Boarding, etc.) are facilitated by Pet Hub but may be performed by third-party service providers (Clinics, Groomers). Pet Hub acts as a platform to organize appointments, track health records, and send reminders. We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, although we strive to partner with the best providers.
Security & Payments
Pet Hub prioritizes the security of your transactions. All online payments are processed securely through trusted third-party payment providers. We do not store your full credit card information on our servers.
Location Services
Our app uses background location services to help you find the nearest veterinary clinics, pet shops, and service providers. By using our app, you consent to the use of your location data for these specific functional purposes.
Cookie & Data Policy
Pet Hub uses cookies and local storage technologies to identify your device and enhance your user experience (e.g., keeping you logged in). By using our app and agreeing to this policy, you consent to our use of these technologies in accordance with the terms of this policy. We use analytics services to analyze the use of our app to improve functionality. Deleting app data or clearing cache may have a negative impact on the usability of the app features.
Refunds & Cancellations
- Bookings: You can cancel a booking within a specific timeframe as mentioned in the booking details. Refunds for cancelled appointments are subject to the cancellation policy of the specific service provider or clinic.
- Products: If you purchase a product from our Pet Shop, refunds are governed by our Return Policy, provided the item is returned in its original condition.
Email & Notifications
By signing up on our app, you agree to receive emails and push notifications from us. These may include transactional messages (booking confirmations, health reminders) as well as occasional promotional offers. You can opt-out of promotional emails at any time.
Ownership
Ownership of the user data (Pet Profiles, Medical Records) belongs to the user. Pet Hub grants you a license to use the app for personal, non-commercial use.
Changes about terms
We may change/update our terms of use without any prior notice. If we change our terms and conditions, we will post those changes on this page. Users are encouraged to check the latest version periodically.
Contact Us
If you have any questions about these Terms, please contact us at: rofasharobim69@gmail.com